Businesses often struggle with a lot of IT challenges, including the overwhelming variety of support choices, the frustration of delayed service provider responses during crucial service outages, and the complexity arising from fixed-term contracts that hinder the ability to predict and control IT investments.
Introducing Assist365: Your hassle-free solution for:
All-round support! | Say goodbye to IT worries with our responsive assistance. | Available every day. | Embrace seamless operations & unlock your business’s full potential with Assist365 support!
– We’ve learned from experience that services can be grouped into different categories.
-That’s why we created Assist365 – to make it easy to relate to.
-Every customer is unique, so we’ve designed solutions that match your specific needs.
-With us, you can simply choose support for the services you require.
Assist365(Support)
It’s simple as 1, 2, 3….
1. Choose one or more support Assist365 Services
2. Choose one or more from the add-ons for the relevant service
3. Enjoy peace of mind
Remember, once you have signed up for Assist365 for Call365, Email365, Security365 or Connect365, the monthly Assist365 subscription covers support for 1 or more of the add-ons purchased under the relevant service.
User Based Assist365 Support
Billed per user, per month
Assist365 for Email365
Assist365 for Call365
Assist365 for Security365
Service Based Assist365 Support
Billed per service, per month
Assist365 for Connect365(Internet)
Assist365 for on-premise/Cloud servers
Assist365 pay per use
Assist365 for Email365 + 1 or more add-ons |
Email Mailbox User device Productivity Apps, e.g. Adobe, Word, Excel, Powerpoint, Teams, Google Docs etc.…. Website Hosting Domain Hosting Cloud Storage |
Assist365 for Call365 + 1 or more add-ons |
Extension Voice Recording Deskphone Call Centre features Phone lines
|
Assist365 for Security365 + 1 or more add-ons |
Antivirus and Antimalware Workstation status monitoring + Asset management Advanced Antivirus and Website blocking Secure data backup for Apps and workstations/devices |
Assist365 for Connect365 + 1 or more add-ons |
Primary and Backup Internet Connection Wifi Access Points Network Switch Router and Firewall Cabled Network |
Assist365 for Server + 1 or more add-ons |
Secure Data Backup for Server and Applications Liaise with 3rd Party vendors
|
Pay per Use Add-ons |
Email365 Add-ons Call365 Add-ons Security365 Add-ons Connect365 Add-ons |